Withdrawing Funds Back to Your Wallet
Head to the cashier and choose the withdrawal tab. The payout methods available to you will match the wallet you used when depositing — if you deposited through Nagad, your withdrawal goes back to Nagad. Enter the amount you want to move out, confirm your registered wallet number, and submit the request. Before any withdrawal processes, we confirm your account identity as
a security step. This is not a barrier; it is how we make sure your money reaches the right wallet and nobody else can touch your balance. Keep your wallet number current in your profile to avoid any delays.
- Go to withdrawal tab — In the cashier, switch to the withdrawal section and select your wallet — bKash, Nagad or Rocket.
- Enter payout details — Type the amount you want to withdraw and verify the wallet number shown matches your registered account details.
- Complete the security check — Confirm your identity as prompted — this protects your funds and ensures the payout reaches only your wallet.
- Request submitted — Once confirmed, your withdrawal request is in the queue and your wallet will receive the amount after processing is complete.